EXISTING CUSTOMER? Got a problem, question or support request?
Raise and manage queries through our easy-to-use
ONLINE HELP DESK…
(Help Desk Login facility coming soon, in the mean time, email us!)
FAQ's…
If you take just a few moments to look at our FAQ’s, which are provided freely and which we've spent years putting our hearts and lives into, you'll probably benefit from what we've written…
PHONE… Unlike some online operations, we're also available on the phone & here to help you.
Speak to one of us for friendly professional assistance anytime
Mon-Fri 0930-1830 CET.
Note - lines can get very busy…
Call UK:0044 - 1782 454 221
REQUEST SALES CALL-BACK... WE'LL CALL YOU - If you've not dealt with us before, but thinking about becoming a customer...
We'll call ANY LAND-LINE number in Europe or North America during office hours and at our availability (normally within 1 business day).
The call-back will last a maximum of 10 minutes and is offered only to 1st time new enquiries.
Email us your land-line phone and your details and we'll get on it.
FAX… The fax is on, all day, everyday.
Please do NOT send support requests via fax.
Fax UK:0044 - 1782 454 121
FAQ’s & Guidance…
This information is provided freely to help you. If you take just a few moments to thoroughly look over what we’ve spent years putting our hearts and lives into, you’ll more than likely benefit from what we’ve got to offer.
It’s primary purpose is for viewers of ‘English-language’ satellite programming. There are 3 sections shown here – please choose the one that matches your receiver type: